Privacy Policy
What we collect
When you visit or make a purchase from Feed the Sheep ("we," "us"), we collect certain information to process your order and improve your experience:
- Contact information — your name, email address, phone number, and shipping/billing address.
- Order information — products purchased, payment details (processed securely by our payment providers; we never see or store full card numbers), and any personalization details you provide (such as custom text, names, or uploaded photos for personalized products).
- Device information — browser type, IP address, time zone, and cookies that help our store function.
How we use your information
- To fulfill orders, including production, personalization, shipping, and customer support.
- To communicate with you about your order, including updates and delivery tracking.
- To improve our store, products, and marketing (for example, understanding which designs resonate most).
- With your consent, to send occasional emails about new products and promotions. You can unsubscribe at any time.
Sharing your information
We share information only as needed to run our store: with Shopify (our store platform), payment processors, print and fulfillment partners who produce and ship your order, and shipping carriers. Personalization details (custom text or photos) are shared only with the team producing your item. We never sell your personal information.
Cookies
We use cookies to keep items in your cart, remember your preferences, and understand store traffic. You can disable cookies in your browser, though some store features may not work as expected.
Your rights
You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, by contacting us at ftsmerchandise@gmail.com. We will respond within a reasonable timeframe.
Changes
We may update this policy from time to time. The latest version will always be posted on this page.
Contact us
Questions about privacy? Reach us at ftsmerchandise@gmail.com.